FAQs

Many questions that members have about the State Health Plan fall into the same categories. From the list below, select the category appropriate to your questions.

Health Coach FAQs

Answers regarding telephone calls from a Health Coach.

PPO FAQs

Answers regarding the new PPO option.

Prescription Drug Benefits

Answers about finding participating pharmacies and the Plan’s list of preferred drugs.

Medicare Part D

Answers about Medicare Part D, a federally sponsored prescription program.

HIPAA

Answers about the Health Insurance Portability and Accountability Act and the privacy of you health care information.

Glossary

Defines some health care terms.

Note: The information contained in these Frequently Asked Questions does not include all the benefits or everything you need to know about the State Health Plan. Please check your Benefit Booklet for further details.