Additional Benefits

Mental Health Benefits

The PPO Plans cover the following types of mental health treatments:

  • Office visits, such as visits to psychologists, psychiatrists and other mental health therapists. Certification is not required for office visits.

  • Inpatient care and outpatient treatment when provided in a mental health or substance abuse treatment facility. Inpatient and outpatient care requires certification in advance.

  • Medications prescribed by your doctor.

To learn more details about what types of treatment are covered, consult your Benefits Booklet.

To obtain certification for inpatient and outpatient care, contact the mental health case manager, by calling 800-367-6143.

To locate a mental health provider near you, use the Blue Cross and Blue Shield of North Carolina online Provider Search?.